Sending Email from Siebel Application

1.To send mails from Siebel
Following steps need to be done:
1.To create Communication Driver Profile parameters.
2. Based on Communication Profile, Siebel send / receive mails via mail server.


To create Communication profiles follow the Steps mentioned in approach.
1.To Create Driver Parameters & Profile (For Dev Server)
a)Go to Sitemap->Admin – Communications -> Communications Drivers and Profiles
b) Query “Internet SMTP/POP3 Server” and select profile view. Create new profile in profile applet (ex. ONE Customer Relations)
c) Next, create the following records for Profile Parameter Overrides.
From Address abc@xyz.com (email id of account from which to send mail)
LogDebug TRUE
POP3 Account Name qwq@ab.com (email id in which mail should come)
POP3 Account Password 12345de (Password of the account in which to send)
POP3 Server 111.100.11.123("external client where u check email)
POP3 Server Port 111( for email server)
PollingInterval 11( for email server)
SMTP Server 111.100.11.123
Siebel Server sib_dev
( for these ip confi you have to check with mail server team)
To trigger the mail you need to configure workflow with following steps:
Steps of creating Siebel Workflow

1.Copy the siebel Vanilla Workflow that is with name “Siebel Message send email for activity owner” & name copy version as “New Mail”.
2.In workflow Process properties don’t change anything.
Project – Service , Mode-> Service Flow , BO – Service Request
3.In Workflow step select the business Service method as Send Message.
4.Right click the WF Process select edit workflow process, the select send Email right click select Input parameters, do the following changes in Input parameters:
Name Value
i) CommProfile ABC New
ii) MsgBody Notification: this product is going to finished
iii) MsgSubject Product Notification
iv) MsgToList qwq@ab.com
v) ProcessMode Remote
5 you can check your Ssiebel server name by going thorugh :
"Siebel Server" "abc_Sieb_server"(you can get from Administration – Serever manngement - > Server & you can get sibel server name).
6. Make sure outbound communication Manager should be in Active mode.
7. Validate the workflow; if no error then Simulate works flow. Done!!!!!!!!!!
8. If Simulation is being successful.
The Deploy your workflow by Selecting WF in tools & clicking Deploy tab at top right
9. Go to Siebel Application – Admin – Business process- Workflow Process –Query for your WF. Click activates.
If it is activated it will get populated in bottom applet.