Creating a custom WF Monitor Component in Siebel

1. Navigate to Site Map > Administration – Server Configuration > Enterprises > Component Definitons.
2. In the Component Definitions list, copy the Workflow Monitor Agent component and enter (or confirm) the following field-name values in the new record:

   Component         Netcool WF Monitor Agent
   Alias             Netcool WorkMon
   Component Type    Workflow Monitor Agent
   Component Group   Workflow Management
   Run Mode          Background

3. Select the Menu applet and select Save Record.
4. Refresh the Component Definitions list and verify that the new component has a state of Creating.
5. Define parameters for the new component definition by confirming or editing values in the Component Parameters list as follows:

   Action Interval     1
   Auto Restart        true
   Default References       1
   Group Name          Netcool Group
   Sleep Time          30
   Use Action Agent    false

   Note: Some of these parameters may not be visible in the parameter list. For information about setting these values, see Frequently asked questions.
6. Enable the new component definition as follows:
   1. In the Component Definitions list, click the Enable applet button.
   2. Verify that the state changes from Creating to Active. Click the Synchronize applet button.
7. Log out of the Siebel client.
8. Stop the Siebel Server service
9. Stop the Siebel Gateway Name Server service.
10. Restart the Siebel Gateway Name Server service.
11. Restart the Siebel Server service.
12. Log back into Siebel Communications and verify that the Netcool® WF Monitor Agent is running as follows:
    1. Navigate to Site Map > Administration – Server Management > Components
    2. Query for the Netcool WF Monitor Agent component in the Components list and check that its state is Running.
    3. Navigate to Site Map > Administration – Server Management > References
    4. Query for the Netcool WF Monitor Agent component in the References list and check that its reference state is Running.
    5. The Status field should show Sleeping for x seconds… where x changes cyclically from 30, to 20, to 10 when the view is refreshed.